Privacy & Protection

Privacy Policy — Your Complete Guide to Data Protection at OKVL

OKVL believes your personal data belongs to you. Find out exactly what data we collect, why we collect it, and how we keep it safe — all explained in plain, simple English.

Last Updated: January 2026 SSL Secured Fully in English Transparent Policy

Key Principles of Our Privacy Policy

How your data is managed at OKVL — at a glance

Minimal Data Collection

OKVL collects only the data that is necessary. No excessive or irrelevant information is collected. Your privacy is our highest priority.

Data Collection

SSL Encryption Protection

All your data is protected with bank-grade 256-bit SSL encryption — security is ensured at every step, whether data is in transit or at rest.

Security

Your Data Is Never Sold

OKVL never sells your personal data to third parties. Your information is used solely to provide and improve your service.

Data Sharing

Your Rights Are Protected

You have the right to view, correct, or delete your data. OKVL respects these rights and makes them easy for you to exercise.

Member Rights

Cookie Transparency

We are fully transparent about which cookies OKVL uses and why. You are free to disable any non-essential cookies at any time.

Cookie Policy

Scheduled Data Deletion

No data is retained beyond what is necessary. Information is deleted after legal obligations are fulfilled or within a set period following account closure.

Data Retention Period

About This Policy: This Privacy Policy applies to all services and platforms operated by OKVL (okvl.ws). By using the site, you agree to this policy. If you have any questions, FAQ View or contact our support team.

Section 01
What types of data do we collect?

OKVL collects two types of data from you — information you provide directly, and information collected automatically as you use the site. We believe every member has the right to know what data we hold about them.

Data Type Example Collection Date
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the time of registration
Financial Information BKash/Nagad number, bank details At the time of deposits and withdrawals
Technical Information IP address, device type, browser During Site Visits
Gaming Data Betting history, session duration While Using the Platform
Communication History Support tickets, live chat logs During Support Sessions
Please note: OKVL never stores your password in plain text. Passwords are always kept as encrypted hashes — meaning no one at OKVL can ever view your password.
Section 02
Why do we collect this data?

OKVL never collects data without a reason. Every piece of information we gather has a clear purpose — whether to improve your experience or to meet our legal obligations.

  • Account Management: To ensure secure registration, login, and account protection
  • Identity Verification (KYC): To prevent fraud and meet legal compliance obligations
  • Payment Processing: To process deposits and withdrawals and to prevent money laundering
  • Service Improvement: To analyse platform performance and resolve technical issues
  • Personalised Experience: To show you games and offers relevant to your preferences
  • Responsible Gaming: To monitor gaming behaviour and identify potential problem activity
  • Legal Compliance: To meet regulatory authority requirements
  • Customer Support: To resolve your complaints and queries quickly
Section 03
How We Store and Protect Your Data

OKVL applies industry-leading standards to protect your data. Our security operates across multiple layers, ensuring your information remains safe even if one layer is compromised.

1
256-bit SSL/TLS Encryption
All data transferred between your browser and OKVL servers is protected with the highest standard of encryption — the same technology used by banks and government institutions.
2
Two-Factor Authentication (2FA)
You can enable OTP-based two-step verification on your account for an additional layer of security.
3
Secure Data Centers
OKVL's servers are hosted in internationally certified secure data centers with 24/7 monitoring, firewalls, and active anti-intrusion systems.
4
Regular Security Audits
Independent security experts regularly audit OKVL's systems, and any vulnerabilities identified are promptly addressed.
5
Staff training and access controls
Only trained and authorised personnel may access data on a need-to-know basis. All access is logged and monitored.
In the event of a data breach, OKVL will notify affected members within 72 hours and take immediate steps to minimise any harm.
Section 04
Our Data Sharing Policy — Who We Share With and How

OKVL never sells your data to advertisers or third parties. However, there are specific circumstances where sharing data may be necessary — all of which are clearly outlined below.

When Your Data May Be Shared

  • Payment Providers: With bKash, Nagad, Rocket, and banks — only the information necessary to complete transactions
  • Game Provider: Only the minimum data required to operate live games — no identity documents
  • Legal Authorities: Upon a court order or a lawful request from a regulatory authority
  • Anti-Fraud Organization: To assist in the investigation of suspicious activity
  • In the event of business restructuring: In the event of an acquisition or merger involving OKVL (members will be notified in advance)
Important: Every third party contracted by OKVL is required to comply with our privacy standards and may only use your data for the specified purpose.
Section 05
Cookies & Tracking Technologies

OKVL uses cookies on its website. Cookies are small files stored in your browser that help improve site functionality. We use three types of cookies.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause many features on OKVL to stop working.

Section 06
Your Rights

Every OKVL member has certain rights over their personal data. We respect these rights and are committed to helping you exercise them.

01

Right to Access

You may request to see what personal information we hold about you. A full response will be provided within 30 days of your request.

02

Right to Rectification

If any of your personal details are incorrect, you may request a correction. Please contact our support team.

03

Right to Erasure

After closing your account, you may request deletion of your data — except where retention is required by law.

04

Right to Data Portability

You have the right to receive your data in a portable format that can be used with other services.

05

Right to Object to Processing

You may opt out of marketing communications or object to certain types of data processing at any time.

06

Right to Withdraw Consent

You may withdraw any previously given consent at any time. However, this will not affect any processing that took place prior to the withdrawal.

Section 07
How long is your data retained?

OKVL does not retain your data longer than necessary. A separate retention period is defined for each category of data.

  • Account Information: 5 years after account closure (as required by law)
  • Financial transaction records: 7 years (as required under Anti-Money Laundering laws)
  • Support Contact History: 3 Years
  • Session Cookies: Deleted when the browser is closed
  • Analytical Cookies: Up to 2 years
  • Marketing Consent Records: 3 years after consent is withdrawn
For active accounts: Necessary data is retained for as long as your account remains active. Once the retention period ends, your data is securely deleted.
Section 08
Children's Privacy Protection

OKVL's services are strictly for adults — users must be at least 18 years of age. We never knowingly collect personal information from minors.

If it is found that a minor has registered on OKVL, their account will be immediately closed and all associated data will be deleted. Parents or guardians who have concerns are encouraged to contact us.

Section 09
International Data Transfers

As an international platform, OKVL may process your data on servers located in various countries. Regardless of where your data is processed, the same privacy standards are upheld at all times.

  • Encryption is always applied to all international data transfers
  • International agreements and standards are followed for data transfers to third countries
  • Data transferred internationally remains subject to our privacy policy in the recipient country
Section 10
Privacy Policy Update Procedure

OKVL may update this Privacy Policy as needed. For any significant changes, we will provide at least 14 days' advance notice.

  • Notice of changes will be sent via email and displayed as a banner on the site
  • You can track any changes by checking the "Last Updated" date at the top of the page
  • Continued use of the site after any changes will be considered acceptance of the updated policy
Section 11
Contact Us & Submit a Complaint

Contact OKVL for any privacy-related questions, requests, or complaints. We take every matter seriously and respond promptly.

  • Email: privacy@okvl.ws — for all privacy-related matters
  • Support Email: support@okvl.ws — for general enquiries and complaints
  • Live Chat: 24/7 Bangla support on the OKVL website
  • Response Time: Within 48 hours for general inquiries, and within 30 days for formal requests
To exercise your rights: Log in to OKVL and send a message to Support, clearly stating which right you wish to exercise. Once your identity is verified, we will act promptly.

Your data is secure — enjoy your experience

Your data is fully protected at OKVL. Play with confidence — create your account today.

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